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After launch

Support and evolution

Catatumbo Labs stays with you after launch: we fix whatever needs fixing, keep your software up to date when agreed and evolve it with improvements and new features based on real use. Delivery isn’t the end of the project; it’s the beginning of its life in your business.

I want to keep improving my productView all services

What do support and evolution include?

  • Agreed maintenance

    We define a maintenance plan with you based on what your project needs.

  • Bug fixing

    We address the issues that come up with use and fix them at the root.

  • Updates and security

    We keep dependencies, services and infrastructure up to date.

  • Continuous improvements

    We refine flows, performance and experience based on how the product is used.

  • New features

    We design and build what your business needs next, in stages.

  • Evolving with AI

    We add AI assistants and automation once the system is ready to make the most of them.

Who is it for?

  • Companies that launched a product with us and want to keep improving it.
  • Businesses with a system in use that needs maintenance and new features.
  • Teams that prefer a steady partner over finding someone new every time something changes.

How do support and evolution work?

  1. We agree on the scope

    Together we define what maintenance covers and how we communicate.

  2. We prioritize

    We rank bugs, improvements and new features by impact.

  3. We build in cycles

    We work in small, frequent deliveries with visible progress.

  4. We measure and continue

    We review real usage and plan the next step with you.

Questions

Frequently asked questions about support and evolution

Do you offer maintenance after launch?

Yes. Maintenance is agreed per project: together we define what it covers, how we communicate and how often we review the system.

Can you add new features later on?

Yes. We prioritize what your business needs next with you and build it in stages, based on how the product is actually used.

Do you support software you didn’t build?

We can take a look. First we understand how it’s built and what state it’s in, and then we propose how to maintain or improve it.

What happens if something stops working?

We look into it, find the cause and fix it. What maintenance covers and how incidents are handled is set out in each project’s agreement.

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Let’s talk about your project.

Tell us what you want to build or transform. You don’t need to have it all figured out.

Let’s talk about your project